It is very important to have loyal customers for the park, imagine, most of the income of the indoor playground is from the consumption of member customers, if your park only one-time consumption of customers, how to sustain the business? So, how to make the one-time customers become repeat customers?

1. Respect customers as a premise

    For some indoor playgrounds that are difficult to retain customers, sometimes advertising is not as good as service. In this indoor playground homogenization of the market environment, the equipment is similar to each other, the secret of indoor playground can be better operation lies in the strength, that is, the quality of staff services, including professional skills, polite language, human services, etc., customer-centric, is to focus on the feelings of customers, respect for customers as the premise, fully mobilize customer enthusiasm, so that customers can achieve a pleasant play Experience.

2. Customer's impression of the park

    People in the process of interaction will pay attention to the "first impression", for indoor playground, the first impression to the customer is equally important. The first impression of the park to the customer can be reflected in the park's decoration design, health, play equipment; after the customer first play in the indoor playground, the park will basically have an evaluation, if your park to get a good impression, then these customers are likely to second or even multiple consumption; if the customer's first impression of the park is not ideal, then the chances of customers spending again will be very small.

3. Can customers have fun

    When parents take their children to play in the indoor playground, a criterion for determining whether the indoor playground is good or not is "play cool". Parents bring their children to the indoor playground is to find happiness, relaxation, and foster parent-child relationship. In other words, it is important for people to have fun. In order to keep the park fresh, it is best to regularly update some amusement equipment and purchase some new products; amusement equipment is the core element to attract customers, remember not to purchase substandard amusement products.

    In addition, you also need to do the best service in the park, people are emotional animals, attentive service can make customers play in the park more happy and comfortable, it is also easier to attract repeat customers.